Standard shipping is included free of charge for all orders. Upon placing your order, your sandals will be handmade and dispatched in 14 business days. This is due to the fact that all sandals are handmade, upon order and we do not do mass production.
Receipt of your goods depends on the country of order:
Europe: 5-6 business days
Internationally (rest): 10-15 business days
If you would like expedited shipping, please reach out to us at firstname.lastname@example.org and we will inform you on the extra costs and process.
We hope you are happy with you order. If your purchase is not exactly what you are looking for you have 14 days from receiving your order to arrange your exchange or return. Returns will only be accepted if the goods are in perfect condition, with no signs of wear or damage, as explicitly mentioned in our terms and conditions. If conditions are met, you can get your money back or exchange with another product of your liking.
You will be responsible for paying for your own shipping costs for returning your item.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. We recommend using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Please email us at email@example.com to get instructions on returning your order.